Anti-Corruption Hotline

The Company has a whistleblowing hotline in place to report corruption in the Russian Railways Group, including anonymously. The contact channels are available in the Anti‑Corruption section of Russian Railways’ website.

The Anti‑Corruption Hotline is open 24/7 and has a voicemail service. The Anti‑Corruption Centre, Russian Railways’ structural unit, receives and processes the incoming reports. At the end of each quarter, information on investigation results and actions taken is submitted to Russian Railways’ Deputy CEO for corporate security.

In 2023, we received 378 reports, down 5% against the previous year, 212 of which (56%) were on suspected offences. Investigations proved 25 reports (12%) to be true.

The findings of investigations into the received reports are considered in the management of corruption risks and are escalated to the heads of business units to perform relevant preventive initiatives.

Following the investigation of complaints received through the Anti‑Corruption Hotline, the Company took disciplinary action (reprimands) against six employees and dismissed five employees, with materials on seven reports forwarded to law enforcement agencies.

In accordance with Russian Railways’ Code of Business Ethics and the Company’s anti‑corruption policy, we ensure confidentiality and protect whistleblowers from negative consequences arising from their reports of potential corruption in the Company.